COVIDSafe Update

COVIDSafe Update2021-06-21T16:29:52+10:00

Australian Sports Museum Reopens

Last updated: 21 June, 2021

The Australian Sports Museum and MCG Tours is back from 10:00am AEST, Monday June 21, following the Victorian Government’s announcement on the easing of restrictions.

The Melbourne Cricket Club (MCC), as managers of the Melbourne Cricket Ground (MCG) and the Australian Sports Museum, is committed to taking all of the necessary precautions outlined by the Government and health authorities in relation to the ongoing COVID-19 pandemic.

Tickets are now available to be pre-booked online here.

Our COVIDSafe plan highlights that our highest priority is to ensure the continued health and safety of visitors and staff. We have implemented measures which support physical distancing, increased personal hygiene and cleaning in line with the latest Victorian Government and Department of Health and Human Services guidelines. This means that all communal or shared equipment within the museum will be disinfected and cleaned between every use.

View the Australian Sports Museum & MCG Tours COVIDSafe Plan

When visiting the Australian Sports Museum and/or taking a MCG Tour, we ask that you abide by the Rules of Play so we can stay safe together:

  1. Clean hands! Maintain a high standard of personal hygiene by washing your hands regularly and using the hand sanitiser stations and wipes provided throughout the museum and on the tour route.
  2. Protect the head. From 6pm on Tuesday, May 25 face masks will be required to be worn indoors by everyone aged 12 years and older. All visitors will be required to wear a face mask in the Australian Sports Museum and on a MCG Tour.
  3. Stay at least a couple of cricket bats apart. Please remain at least 1.5m apart from anyone who isn’t in your household. Please follow the floor targets to assist in physical distancing.
  4. Know when it’s time to bow out. If you, or an immediate family member appears to be unwell and is showing known symptoms of COVID-19 – including cough, chills or sweats, sore throat and/or shortness of breath – you will need to reschedule the experience for another time.

Game On!

The Game On Gallery is an interactive space where you can put your own skills to the test.  The Rules of Play will be enforced to ensure the maximum safety and wellbeing of all our guests. Two staff members will be inside the gallery to ensure all interactive and shared equipment is sanitised after every use.

Have a question before your visit?

What measures and standards of cleaning are in place to keep the public safe?2020-11-17T10:37:40+10:00

The Australian Sports Museum’s highest priority is to ensure the continued health and safety of visitors and staff. We have implemented measures to assist in physical distancing, increased personal hygiene and cleaning in line with the latest Victorian Government and Department of Health and Human Services guidelines.

This means that all communal or shared equipment within the museum will be disinfected and cleaned between every use.

How will the Australian Sports Museum be contact tracing?2020-11-19T09:30:56+10:00

Upon arrival and exit of the Australian Sports Museum, patrons will be required to scan a QR code for contact tracing purposes. Enabling us to be informed of your exact movements. This data is captured in accordance with MCG Privacy Policies and will be disposed of after 28 days, as outlined by the Victorian Department of Health and Human Services. After this time, all records will be deleted.

Can I cloak an item upon arrival at the Australian Sports Museum?2021-03-11T12:30:10+10:00

Yes, cloaking is available for both the Australian Sports Museum and MCG Tours. Our wonderful staff will be able to assist you when arriving at Gate 3.

Face masks, physical distancing, what are the rules when visiting?2021-05-25T15:48:35+10:00

The Australian Sports Museum and MCG Tours will be adhering to the current Victorian Department of Health and Human Services guidelines.

When visiting the Australian Sports Museum and/or take a MCG Tour, we ask you to abide by the Rules of Play.

  1. Clean hands! Maintain a high standard of personal hygiene by washing your hands regularly and using the hand sanitiser stations and wipes provided throughout the museum and tour route.
  2. Protect the head. From 6pm on Tuesday, May 25 face masks will be required to be worn by everyone aged 12 years and older. All visitors will be required to wear a face mask in the Australian Sports Museum and on a MCG Tour.
  3. Stay at least a couple of cricket bats apart. Please remain at least 1.5m apart from anyone who isn’t in your household. Please follow the floor targets to assist in physical distancing.
Are there any food and beverage facilities open inside the MCG?2021-06-21T11:48:30+10:00

Yes! The Paddock Café is open between 10.00am to 3.30pm. Presented in a bright and comfortable space that offers wonderful views over the iconic MCG turf, Paddock Cafe is a celebration of the lighter side and history of the MCG.

It is located inside Gate 3, right next to the Australian Sports Museum. Please note, if visiting Paddock Café you will also need to sign in via the QR code upon entry.

Are MCG Tours running as normal?2021-03-24T09:53:45+10:00

MCG Tours are back 7 days a week, except for Good Friday, Melbourne Cup and Christmas Day public holidays. In addition to the public holidays, operating hours vary when the MCG holds an event. Click here to check event days.

MCG Tours operate from 10am with the last tour leaving at 3pm. Book your experience here.

What days and times are you operating? Are you operating as normal?2021-06-21T11:53:24+10:00

The Australian Sports Museum and MCG Tours are back 7 days a week from Monday, June 21 2021 (excluding AFL match days).

You will need to pre-purchase your tickets here.

Please note the Australian Sports Museum and MCG Tours will not be running on AFL match days, check the dates here.

Help! I’m not feeling well, can I get a refund on my ticket?2021-03-11T12:45:30+10:00

Yes! If you, or an immediate family member appears to be unwell and is showing known symptoms of COVID-19 – including cough, chills or sweats, sore throat and/or shortness of breath – you need to bow out and opt to reschedule for another time.

You will be able to apply for a refund or ticket exchange by emailing contactus@australiansportsmuseum.org.au. Please note, proof of purchase may be required for any refund, exchange or rescheduling.

 

I’m an MCC Member, do I get a discount?2021-03-02T09:01:53+10:00

Yes! All our MCC Members receive a 20% discount for the Australian Sports Museum.

MCC Members can also enjoy free access to a MCG Tour. You can secure your ticket here.

Are you taking school bookings?2021-02-24T13:03:49+10:00

Yes! We are currently taking bookings for the 2021 school year.

If you are interested in booking or have any queries, please reach out via our school booking form here.

Do I need to pre-book my ticket online?2021-03-11T12:42:25+10:00

Yes! You must pre-purchase your ticket prior to arriving at Gate 3 of the MCG.

This is to ensure that visitor numbers are managed to create a COVIDSafe space for both visitors and staff. Bookings are essential, you can purchase your ticket here.

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